Privacy Policy
PrimeLuxes (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, engage our services, or communicate with us.
By accessing our website or using our services, you agree to the practices described in this policy.
1. Information We Collect
We may collect and process the following categories of personal information:
Personal Identification Information
- Full name
- Email address
- Telephone number
- Nationality
- Billing and payment details
- Passport details (where required for charter bookings)
Booking & Service Information
- Travel preferences
- Charter details
- Special requests and concierge requirements
Technical Information
- IP address
- Browser type and version
- Device information.
- Cookies and usage data
2. How We Use Your Information
We use your personal information to:
- Arrange and manage yacht charters, villa rentals, automotive hire, and concierge services
- Process payments and contractual agreements
- Communicate regarding bookings, confirmations, and tailored offers
- Provide personalized recommendations and bespoke itineraries
- Improve our website functionality and client experience
- Comply with legal and regulatory obligations
3. Legal Basis for Processing (GDPR Compliance)
Where applicable under the General Data Protection Regulation (GDPR), we process your data based on:
- Contractual necessity
- Legitimate business interests
- Legal compliance
- Your explicit consent
You may withdraw consent at any time where processing is based on consent.
4. Sharing of Information
PrimeLuxes does not sell personal data.
We may share information only when necessary with:
- Yacht owners and management companies
- Villa owners or property managers
- Transportation providers
- Payment processors
- Legal or regulatory authorities when required
All partners are required to maintain strict confidentiality and data protection standards.
5. International Data Transfers
As a global luxury service provider, your data may be transferred internationally when necessary to fulfill bookings. We ensure appropriate safeguards are in place to protect your information in accordance with applicable laws.
6. Data Security
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction.
However, while we strive for absolute discretion and security, no digital transmission method can be guaranteed 100% secure.
7. Data Retention
We retain personal data only as long as necessary to:
- Fulfill contractual obligations
- Comply with legal requirements
- Resolve disputes
- Maintain business records
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Request data portability
- Lodge a complaint with a supervisory authority
Requests may be submitted using the contact details below.
9. Cookies & Tracking Technologies
Our website uses cookies to enhance functionality, analyze performance, and improve user experience. You may manage cookie preferences through your browser settings.
10. Third-Party Links
Our website may contain links to external websites. PrimeLuxes is not responsible for the privacy practices of third-party sites.
11. Updates to This Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be published on this page with a revised effective date.
